RETURNS & EXCHANGES
We want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free 14-day return policy.
Refunds:
Once the returned item is received and inspected, we will issue a refund to the original payment method.
Please note, shipping fees are non-refundable.
If you have any questions or concerns, please don’t hesitate to contact us at @kaiticlothing Thank you for shopping with us!
- what countries you ship to (so far I’ve done, spain, France, Ghana, Nigeria, UK + carribean)
yes this is fine
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Returns are allowed within 14 days of delivery.
The item must be unused, in its original condition, and in the original packaging.
Proof of purchase is necessary for all returns.
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please contact our customer service team at kaiticlothing@gmail.com within 14 days of receiving your order.
Include your order number and details of the item(s) you wish to return.
Our team will send you instructions for returning the items.
Return shipping costs are the customer’s responsibility, unless the return is due to a defective or incorrect item.
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Once the returned item is received and inspected, we will issue a refund to the original payment method.
Please note, shipping fees are non-refundable.
If you have any questions or concerns, please don’t hesitate to contact us at kaiticlothing@gmail.com.